SUMMARY

Software Engineer with strong data structure knowledge, excellent problem-solving skills, and the ability to perform well in a team. Passionate about coding and conversation AI building.

Skills

Languages	NodeJS, JavaScript, Typescript, Python, Java
Skills	Data Structure, OOPs, REST API
Tools	Postman, Jira, Twilio
Chatbot Development Tools	Google DialogFlow, IBM Watson Assistant
Web Technologies	Angular, React, HTML, CSS, Bootstrap
Database	MongoDB, PostgreSQL, MySQL (SQL and NoSQL)
Version Control Systems	Git, Bitbucket
Operating System	Windows, MAC, Ubuntu

Work experience

IBM India – Software Engineer

Mumbai India (May 2022 – Present)

• Designing chatbot solutions using AI tools and Node JS (Webhook) and integrating with web-based applications, and social media platforms like WhatsApp, Facebook and IVR.

• Responsible for creating AI solutions which can solve client issues

• Performing deployment of solutions on the cloud platform.

• Working on tools like Twilio, Watson Discovery and Watson Assistant.

• Identification, investigation, report and bug tracking to closure using defect tracking tool Jira.

Quantiphi Analytics – Software Engineer

Mumbai India (Jan 2020 – May 2022)

• Working on Colorado, New York, and Dallas government projects helping them to build chatbot for millions of users.

• Build high-impact features on chatbot by using Google Dialogflow like, schedule callback, user registration, check status of user.

• Successfully deployed chatbots on GCP platform and monitored and debugged logs.

• Worked with NodeJS, Angular as well as MongoDB, and Elasticsearch to build an end-to-end solution for multiple projects

• Working as a senior role and managing a team.

• Managed user concerns and tickets on Service Now, ensuring timely resolution of issues.

• Identification, investigation, report and bug tracking to closure using defect tracking tool Jira.

Education/Certifications:

Education:

• 2020 – Masters of computer application (MCA), Pune University.

• 2017 – Bachelor of Science - Information Technology (BSC-IT), University of Mumbai

SUMMARY

Skills

Languages

Work experience